How long will my order take? We make most orders as they come in, which takes about 2 weeks before they are shipped (we use UPS in the U.S and USPS for overseas).
Customers can request faster shipment, (for when orders are complete) by using the "comments" section at the end of the order form. We will
advise of the extra charges associated with express shipping.
NOTE: Please allow extra time for large orders and holidays.
How do we contact you?
Here is our contact info:
Colleen Kelly Designs Email: info@sexyswimwear.comWhy are the orders made as they come in? We offer many swimwear options so that our customers can have bikinis that best suit them. We currently offer approximately 135 swimsuit
designs, averaging 2 colors, 2 backstyles and 9 size options which totals almost 4000 different options making it nearly impossible to
stock just one of each (not to mention the confusion if we received a second order for the same suit).
What if I need swimsuits sooner than 2 weeks? In the "comments " section of the online order form type in your request for sooner shipment and the latest date of delivery possible. By e-mail we will let you know the options (the more time you give us, the better the chance we can do it). We also offer the grab-bag option (very popular) which is a list of suits that are made, discounted and ready to ship.
Click here to email to us and request a grab bag list.
What is the Grab-bag? The grab-bag suits are made, discounted and ready to ship. We list the description of the suits along with links to show you what the suit STYLE looks like. For example, we list our "regular tri-top 2-pc", give a link to what the suit looks like ( it may be pictured in orange etc), then the list explains that we have it in stock in blue, green with sizing etc. A lot of one-of-a-kinds, perfect for models, photographers and stores, but all benefit from the discount and the "no wait". Ordering instructions and prices are included in the e-mail of the list, along with a secure ordering page.
Click here to email to us and request a grab bag list.
Do you make "custom" swimwear? We only make the swimsuit styles found in the online catalog. Customers can type in request for a different fabric in the "comments "
section at the end of the order form, and we will e-mail the options and charges.
What size do I wear? We use measurements - height and weight, chest/waist/hips and cup size, all in inches and lbs, because sizing can be subjective
(for example a size "5" from one manufacturer differs from another makers size "5"). You can e-mail or use the "comments" section at the
end of the order form to submit the measurements and we'll help determine the best size. Please note that our sizes tend to run "smaller"
than most suits found in department stores and that we usually put smalls in the photographs.
Click here for specifics about sizing.
What are the different backstyles: Brazil, Thong, String? Brazil is more "conservative" and covers the behind, more like a traditional suit with a slimmer more sexy cut. The thong is a piece of
fabric shaped like a thick letter T in the back, not used for coverage. The string, the skimpiest of all, is made of the straps on the suit,
forming a skinny letter "Y". Click here for specifics about backstyles.
What swimwear "sponsorships" or "promotions" do you offer? We have no promotions or sponsorships to give away swimwear. We do offer swimwear at discount prices in our "grab-bag - our styles made of
different fabrics...lots of one-of-a-kinds, all made and ready to ship"( very popular with models and photographers).
Click here to email to us and request a grab bag list.
Do you take model submissions? Please phone or e-mail for instructions on how to send model submissions.
Another option is to e-mail the address of your website.
NOTE: Please no e-mail attachments. Unfortunately e-mail attachments are automatically discarded.
Do you offer "wholesale" swimwear? We offer wholesale on an individual basis. E-mail us with your request for wholesale and we will advise of the current "wholesale" policy.
Do you make suits that have been featured in magazines, on tv and on celebrities? We only make the suits that are currently on the website. However, if it was once on our site and is now discontinued there is a chance
we can still make it...see below.
Do you still make discontinued styles? E-mail us with the style, the more info the better ( number, name, color, size, backstyle etc)... we may be able to make it for you,
there may be a customization charge.
Do you have a paper catalog of all of your styles? Yes, we have paper catalogs of the suits for the current year.
Click here to order a paper catalog
Can I return my order? Here is our full exchange only policy:
Orders may be exchanged if reported upon receipt, for authorization, and shipped back within 7 days of receipt - IN ORIGINAL CONDITION, WITH ORIGINAL TAGS. (Altered, soiled or damaged goods are unavailable for exchange-PLEASE wear a liner when trying on order and be free of "perfume" and in a smoke free environment) We are unable to accept suits that have odors such as body lotion, sprays or perfumes or ambient smells like smoke, pets etc.
To exchange an order (within 7 days of receipt only), e-mail request to info@sexyswimwear.com for authorization
(we need name on order, date of order, item number(s), date received and reason for exchange). Once exchange is verified the authorization code and receiving address, will be emailed.
Please note, our receiving address may be different from the address on invoice. Insurance and tracking are recommended for exchanges.
Please note: We are unable to accept packages without the authorization code.
Customer is charged for reshipment of exchange and 10% restocking fee.
Please allow 2-4 weeks for redelivery of exchanged goods.
Orders CANCELLED after processing are subject to 10% "cancellation fee".
